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Microsoft continues to support Skype Classic after negative feedback

Skype classic is not being killed off. In July, Microsoft announced that Skype 8.0 was launching on a desktop. Therefore it would be shutting down version 7.0. However, based on what a company claims to be “customer feedback”, Skype 7 is here to stay for some time.

After the arrival of Skype 8.0, many users started posting negative feedback on Microsoft’s forum complaining many missing features. Therefore, in the Microsoft Community page, the company wrote –

“Based on customer feedback, we are extending support for Skype 7 (Skype Classic) for some time. Our customers can continue to use Skype classic until then. Thanks for all your comments – we are listening. Watch this space.”

Microsoft didn’t share any further information about the closure or its plans. It is unclear that when Skype Classic will be closed down for good. Microsoft’s goal is to bring the features users are demanding to Skype version 8.0 before ending support for version 7.0.

Skype 8.0 promises features like free HD video and screen sharing calls with up to 24 participants, a dedicated chat media gallery, improved file sharing, new reactions, display of all chats in one single window.

Skype 8.0 was made available as a mobile redesign in 2017. But Skype 8.0 looked heavily inspired by Snapchat and Facebook. The design invited dislikes and criticism.

Microsoft wanted to make the desktop version of Skype’s UI appear a little closer to Microsoft’s vision for the app on mobile. Some even compared the change to the similar experience Microsoft tried with the very-forgettable Windows 8.

Skype has been used by individual and corporations for years now. Therefore, any change to such a long-running product might draw an initial resistance. For how long Microsoft will continue to support Skype 7, only time will tell. 

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