Facebook-owned photo-sharing platform Instagram suffered a global outrage as the application. The website also was hit by unknown issues for over one billion users. Instagram in a statement said –
“We’re aware that some users are having trouble accessing their Instagram accounts. We’re working to resolve the issue as quickly as possible.”
Users took to Twitter to complain about the outrage and tweeted messages along with the #instagramdown hashtag. The app displayed the error message saying “couldn’t refresh feed” when its website did not load for users, showing the message “5xx server error”.
Downdetector.in – a website that tracks outrages of internet services, reported a big spike in a number of outrages around 12 PM. Users across India, Australia, US, and parts of Europe were unable to access Instagram.
Half of the outrage reports were related to Instagram’s News Feed not working. An additional 30% of users complained about log-in issues. 18% of the users complained that the website was not loading correctly.
The global outrage comes after Instagram announced on Monday. They said that long-term insider Adam Mosseri will take over as the new head of the photo-sharing app. Instagram has one billion active monthly users and has grown by adding features like messaging and short videos.
This isn’t the first time this year that Instagram users have faced this issue. The app has been hit by a number of outrages in 2018. The number of users unable to access the app.
Some other Facebook-owned services are struggling with WhatsApp and Facebook fans suffering problems. One of the Facebook users confirmed – “My Facebook just keeps coming up with an error message when I try to log on saying error code 1.”