Amazon has confirmed that a new feature is coming to Alexa devices called Answer Update. If you ask Alexa a question and it doesn’t have the information to respond, this new feature will enable Alexa to notify you when it learns the answer. The notification comes in the form of an on-device prompt. Usually, when Alexa is unable to answer any question – it responds – “I don’t know that, but I’m always learning.” or “I can’t find the answer to the question I heard.”
Amazon says that the new feature is a way to expand Alexa’s “Knowledge Graph”, an informational database containing general knowledge facts and figures that the smart assistant uses to answer everyday questions. As Amazon stats that customers will be able to opt into the new experience when offered, and can later choose to opt out by saying “Alexa, turn off Answer Update.”
What this feature means is that – if “Answer update” feature is enabled then Alexa has the ability to inform you later on if it learns the answer to a question you asked in the past, but it was originally unable to answer.if “Answer update” feature is enabled then Alexa has the ability to inform you later on if it learns the answer to a question you asked in the past, but it was originally unable to answer.
This feature is meant to offer a challenge Google’s Knowledge Graph, which is far more developed and gives Google Home a competitive advantage. However, a recent survey by Ad Week demonstrates Google’s expertise when it comes to AI, as Google Home was found to be six times as likely as Alexa to answer a user’s question, a test that employed over 3,000 factual questions.
In a statement, an Amazon spokesperson explained the “Answer Update” is an effort to showcase Alexa’s continued advancement through its “Knowledge Graph.” Amazon spokesperson said –
If you want to check whether your device currently has Answer Update, simply say – “Alexa, turn on Answer Update”. Answer Updates will be an opt-in feature that should roll out to Amazon Alexa users over the next week.